All services are subject to availability and scheduling

Regular servicing requires an initial one-off clean for assessment purposes

Service pricing does not include chemicals unless otherwise specified

Chemical charges apply at 100ml/100g rates if chemicals are not left onsite

If upon arrival the pool condition requires specialised treatment (e.g., green pool recovery, extensive algae removal, or major restoration), we reserve the right to assess and provide a separate quote for the additional work required before proceeding

Ensure all pathways to pool area are clear and unobstructed

Maintain water level at the top of the skimmer box

Ensure all pool equipment is easily accessible

Provide accurate access information and notify us of any changes

Secure any pets that may interfere with service

Payment is due on the day of service/invoice date

A $50 travel fee applies if access is denied at scheduled appointment time

Cancellations require 24 hours notice to avoid charges

Prices are subject to change with notice

Kennewell Pools is not liable for pre-existing equipment issues or pool damage

Customer information is kept confidential and used solely for service delivery

We may take before/after photos for quality assurance and marketing purposes